x labs - Privacy Policy
Your privacy is important to us.
As an Indian company operating globally, we strictly comply with Indian privacy laws but we
also strive for global best practice.
This privacy policy sets out how we handle your privacy. By using our Services you consent
to the practices set out in this policy.
Children: Remember to be smart and safe online. Never give someone your information
without first asking your parent/guardian if it is OK. Unless you have permission, don't give
anyone your photo, or tell anyone your name, email, home address, telephone, your school
or any other information about you that they could use to contact you either online or in
the real world.
If you want to enter one of our competitions, make sure you ask permission from
your parent/guardian before you enter.
Parents: We are committed to the safety and privacy of the children who use our Services.
We encourage parents/guardians to actively monitor their children's online activities.
See more information below about children's privacy.
1. What Information Do We Collect?
1.1 Information You Give To Us
We receive and store any information you give to us, such as when you:
* download our games;
* enter our competitions;
* are involved in our special events (e.g. focus testing days);
* interact with us on social media such as Facebook and Twitter;
* enter information on our Website;
* purchase our merchandise;
* subscribe to our newsletters or other information feeds;
* purchase Services through an online store;
* make an in-app purchase;
* request technical support, make a compliment or complaint, or otherwise contact us directly;
or
* give us your information in another way.
1.2 Information Collected Automatically
We receive and store certain types of information automatically when you interact with us,
such as:
* information about how you use our Services. We use this information to help us continually
improve our games, social features and our Services to you. When you sign-in to our games
with Facebook, Google+ or another provider, we use the identity and friends
from that provider so that you can play the same game on different devices,
pick up where you left-off, and interact with your friends;
* information about the device you use to access our Services such as its model, operating
system, screen resolution, web browser, IP address, Media Access Control (MAC) address,
Advertising Identifier, language and other technical information such as cookies
and randomly generated unique identifiers (i.e. DB ID, Device ID).
You can disable cookies through your web or phone browser settings
but you may find that you are not able to enjoy all of the features of our Services if you do so;
* your location so we know what language to use and so that
we can provide the relevant game
s/features/promotions/advertisements that are applicable to your location;
and * if you "tell a friend," "email this page," or use another similar features,
we will collect information to perform this feature for you.
1.3 Information From Third Parties
Sometimes we collect information about you from third parties, such as Apple, Inc, Facebook,
or Google, Inc. We collect this information so that we can deliver services
to you that you have
requested. We collect this information:
* when you purchase our Services via the App Store, or Google Play Store,
or other Storefront. We receive information about you such as the country you are in;
* if you log into our Services through a social media account (such as Facebook)
we will collect your basic profile information such as your current profile picture
and your friend
list, this lets you interact with your friends who are also using our Services;
and * when you use in-app features such Game Center we will collect information such
as your user name.
2. How Do We Use Your Information?
We use the information we collect about you:
* for the purpose it was collected for (eg. if you participate in our focus testing,
we will use that information to assist in the development and launch of our games,
if you buy our merchandise we will use your information to complete the purchase,
if you email us we will use your name and email to respond);
* to deliver our Services to you;
* to personalise and continually improve your experience of our Services;
* to offer our Services to you and to tell you about new Service offerings, updates and
other information about our Services that might be relevant to you;
* to advertise our Services to you;
* to aggregate de-identified information across the different Services offered by us;
* to provide multiplayer gaming, social networking and gaming console services to you.
To do this we will exchange your information with third parties (such as Facebook,
Sony PS or Game Center) for the purpose of delivering these Services; and
* to perform our own analytics and to enable analytics provided by third parties.
We use analytical information for supporting business analysis and operations,
business intelligence, product development, improving products and services,
personalizing content, providing advertising, and making recommendations.
We may provide aggregated or anonymous information to third parties for the purposes
of developing and delivering targeted advertising. We do not provide
your personal information
to advertisers.
We may use information held about you to verify your compliance with our Terms of Service.
2.1 When Do We Disclose Information
We may disclose the personal information we hold about you in the following circumstances:
* if we are required or authorised to disclose by law or by a law enforcement agency;
* to our business partners in the course of providing our Services to you, or generally
in the conduct of our business. This may include organisations who provide services to us,
such as payment processors or hosting services. We direct all our business
partners to protect
your privacy and to comply with privacy laws. Please see below for more information
about third party services;
and * to avoid, lessen or prevent a serious emergency or crime. If we use or disclose
personal
information about you in those circumstances we will make a written record of such use or
disclosure.
2.2 Childrens' Privacy
We do not knowingly contact or collect information
from children under 13 without the explicit
permission of their parent/guardians. If you believe that we have inadvertently collected such
information, please contact us so we can promptly obtain parental/guardian consent or delete
the information.
Our child-safe games:
* have no registration process;
* don't collect personally identifiable information;
* don't ask for email, zip, age, post code or username;
* don't run sweepstakes or contests that require information;
* don't include social sharing ie. no links to Facebook, Twitter or Game Centre;
* don't have chat or message boards or other functions that let users post content;
* don't have advertising;
* don't cross-promote other apps;
* don't have in-app purchases;
* don't have analytics; and
* don't have links to external sites or apps
If you permit your child to use one of our Services that is not labelled Child Safe,
you should disable in-app purchases on your phone and actively monitor your child's use.
You should also familiarise yourself with this privacy policy,
as by permitting your child to use the Service you consent to this privacy policy
on their behalf.
If you don't agree, please do not permit your child to use this Service.
2.3 Third Party Services
When you use our Services, you might also use third party services, such as Facebook,
Twitter, Game Center and companies that advertise in our games.
We do not control how they interact with you and you should ensure that you consent
to the terms of use and privacy policies offered by the third party services before providing
them with your information. You acknowledge that we are not liable when third party
services use information you provide to them.
We encourage you to be careful about the protection of your own personal information
when using third party services such as social media platforms.
We work with certain business partners and information collected from you may
be shared through these partnerships. Where we share your information with our business
partners, we direct them to protect your information
in the same way we protect your information and require them to comply with all applicable
laws when handling your information.
Some of our business partners are outside Australia. Below is a list of some, but not all,
third parties that we actively share user information and site usage data with
(this list is subject to change):
Google, Located in Italy. Read their Privacy Policy
Chartboost, Located in United States & United Kingdom. Read their Privacy Policy
StartApp. Read their Privacy Policy
Inmobi with servers in United States. Read their Privacy Policy
Scoreloop, Located in United States & United Kingdom. Read their Privacy Policy
2.4 Marketing, In-app Purchases & Opting-Out
2.4.1 Direct Marketing
Sometimes we will use your information to tell you about our Services and our news,
such as new games we are launching, events we are running, or merchandise we sell.
You can opt-out if you don't want to receive this information.
2.4.2 In-app Purchase
Some of our games offer in-app purchases. Examples of in-app purchases are items
you can purchase (for real or in-game currency) or other additional features.
If you don't want to make in-app purchases, don't use these paid-for options and consider
disabling in-app purchases on your device.
2.4.3 Opting-out
Ways to opt-out of our Services:
* if we send you an email, there will be an unsubscribe link;
* if we post updates via Facebook you can 'unlike' our page and you will no longer get updates;
* if you receive one of our tweets you can stop following us on Twitter; or
* if we use another type of social media you can opt-out using that service.
If you need help opting-out please contact us at privacy@appsventuresoftware.com.
2.5 Storage & Security
We store information on servers in Australia and in the Unites States.
Security is important to us and we strive to protect both your information and our
information in the best possible ways. But there are inherent risks in transmitting
information over the Internet and it is possible that we could be hacked. You should
feel comfortable with this level of risk before you provide information to us,
or use our Services. If you are not comfortable with this risk, please do not use our Services.
2.6 Access & Correction
You may request access to your personal information at any time by sending
a written request to our Privacy Officer by mail at Apps Venture Software ,
A 203 Noida - 201301, India by email to privacy@appsventuresoftware.com.
We may charge a small fee for providing access if it requires a significant amount of time
to locate your information or to collect or present it in an appropriate form.
We may decline your access if there are reasonable grounds for us to do so.
If your information changes, let us know so that we can update our records.
If you would like us to de-activate your records that we hold, please tell us.
Once de-activated your data will not be accessible. However,
due to system backups to various types of data storage media,
your data may in some circumstances remain on these types of data storage media.
There may be circumstances where we decline to de-activate your records.
3. Complaints
If you have any concerns or complaints about your privacy please contact us by:
1. Sending a written request to our Privacy Officer by mail at:
to mahdi.nouani@gmail.com
Our Privacy Officer will respond to your complaint within a reasonable time after we receive it,
provided you supply return contact details. If you do not provide return contact details,
we will be unable to respond to your complaint, although we will consider its content.
4. Updates to this Policy
We will update this Privacy Policy from time to time. These updates, will take effect from
the date of issue on our website https://x-labs-apps.blogspot.com
Please check back regularly for updates.
5. Addendum: Definitions
Advertising Identifier
A unique ID that is generated for your device to track activity by advertising companies
to improve their service in game.
Analytics
Interpretation and interpolation of unidentified data to predict and isolate trends relating
to game play and app use.
Disable
Remove and further restrict access provided by our Services by actioning the specific request.
Game Center
A central game hub that retains information regarding game play statistics that is
openly shared with the user. This includes high scores, global leader boards,
friend's lists and in-game achievements.
In-app purchase
An in-game system that allows exchanging real money for virtual goods or in-game currency.
Media Access Control (MAC) address
Is a unique identifier assigned to network interfaces for communications
on the physical network layer.
Services
Services offered by us and includes our games, websites and related services.
Stop Following
An action provided by Twitter and Facebook that allows a user to remove their name
from a persons follower list. As a result, the user will not receive further communication
or further tweets from the person they have stopped following.
Storefront
An online business presence for sales. We work with the Apple App Store and
Google Play storefronts as their primary storefront for sales but our games
are also available on Amazon App Store and Windows Phone Store, among others.
Terms of Service
Rules and conduct standards that are defined that one must comply with to use the service.
Third Party Services
Services provided by a provider that is not owned or controlled by Apps Venture
Tweets
Text based comments provided by users on the Twitter platform
Unlike
By clicking 'unlike' on Facebook you are removing your connection with the business,
brand or product's page that you had previously liked,
you will no longer receive updates from that page and your name
will be removed from their list of likes.
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